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Padding the traffic numbers to make an advertising program look better or lowering them to boost your conversion ratio. Fudging the schedule, hiding reality. Burying variances in budgets that can take the hit.
40 Inspiring Quotes from Elisabeth Elliot
Everyone knows how to do it, and with sufficient motivation, many will. The problem is, without honest and accurate numbers, improvement in processes becomes difficult, if not impossible.
- Nuggets of wisdom from legends to help you in your career?
- Book of Proverbs Overview - Insight for Living Ministries.
- 14 Nuggets of Wisdom from Wendell Berry;
- Women in the Biblical World: A Survey of Old and New Testament Perspectives: Volume 2;
- 40 Inspiring Quotes from Elisabeth Elliot?
- Spooks Shack.
This bit of wisdom forces people out of the casual and anecdotal into specific steps of a process, breaking it down into something we can understand, analyze, and improve. Try it. Consider a seemingly simple task such as updating the schedule, completing the sales contract, issuing the VPO, writing the scope of work, or setting the management team meeting agenda.
The homeowner will tell you all about the experience and help you improve the products and service, but the real innovation will come from the builders and manufacturers. Two teachers. All the difference in the world. By the time I say that, I am quite frustrated but try to stay calm and friendly before I launch into the details. I do this because I know that at least 90 percent of the issues are caused by the process and systems people work within, not the people themselves.
If there is one new habit managers of all ranks need to learn, it is to first exhaust every source of poor performance in process and systems before blaming individuals.
Go back to my series last year on variance. So much of the problem is right there. Builders are generally so bad at measuring it, even if they sense a problem they always miss the magnitude. Only by hearing directly from those involved do builders begin to feel the impact of broken systems, processes, practices, and cultures.
Denial, displacement, and obfuscation are all active players here, with people working overtime to ignore, cover up, or bury the problems. The companies are profitable, sure, but the truth is their strong competitors make double what they do. So take heed, hiring someone with great experience doing the wrong things is worse than hiring a rookie with no experience at all.
Quotes by famous people that will inspire you
And working your own people harder on things they should not be doing or even right things using wrong methods achieves nothing. Deming was very much a numbers guy and taught statistics at the graduate level early in his career, but he had no patience for laying numerical goals on people without also providing the tools and empowerment with which to achieve them. How can that be?
Give an individual or department a numerical goal without the method to achieve it, or the full authority to develop a method, and you create frustration. You just made things worse, not better. Presented by the Women's foundation, the video purposely poses stereotypical, biased and irrelevant questions that women often get..
[Watch] Nuggets of wisdom: 10 women leaders share career advice to their younger selves
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